Light rain usually doesn’t affect results (especially with pure water window cleaning). For heavy rain, lightning, or high winds, we’ll reschedule at the earliest safe time.

Yes—we maintain commercial liability coverage. Certificates of Insurance are available upon request.

Organic growth (algae, mildew), dirt, and typical buildup are standard. Rust, battery acid, artillery fungus, or heavy oxidation require specialized treatments—priced and tested case-by-case.

Yes—just let us know what level of detail you want. We offer packages from exterior glass only up to full detailing (screens, tracks, sills).

It varies by season. Spring and fall are busiest—maintenance plan customers get preferred scheduling. If you have a deadline, tell us and we’ll do our best to accommodate it.

Major credit/debit cards and ACH via secure invoice; cash/check by arrangement. You’ll receive a detailed invoice/receipt.

We’re based in Rocky Point, NC and serve a ~1-hour radius including (but not limited to) Wilmington, Leland, Castle Hayne, Wrightsville Beach, Carolina Beach, Kure Beach, Hampstead, Holly Ridge, Surf City, Topsail Beach, Sneads Ferry, Burgaw, Wallace, Jacksonville

Most single-service residential visits take 1–3 hours. Multi-service bundles or large properties may take half a day or a full day. We’ll provide a time estimate with your quote.

Yes—upon request we provide documentation, which is great for out-of-town owners, property managers, and commercial sites.

We’ll safely move light, outdoor items. Heavy furniture, grills, or fragile décor should be moved by the owner prior to service.

Yes! Bundles (e.g., house wash + windows + driveway) and maintenance plans (monthly/quarterly/bi-annual) save money and keep your property looking great year-round.

Only if special equipment (e.g., lifts) or unusual access constraints are required. We’ll note anything like this in your estimate.

Of course. Please give at least 24 hours’ notice so we can adjust the schedule.

Pricing depends on service type and scope: Windows: pane count, height/access, screens/tracks. Pressure/soft wash: square footage, material/condition, stains (rust, oil, algae). Gutters: linear feet, number of stories, access. We’ll give a clear written estimate before we start.

Pressure washing uses higher pressure for hard surfaces (concrete, brick, pavers). Soft washing uses low pressure + cleaning solution for siding/roofs to safely remove organic growth without damage.

Please: close windows, move vehicles away from areas being cleaned, secure pets, clear fragile décor, and ensure outdoor water access. For interior window work, remove items from sills.

Not for most exterior services. Just ensure we have access (gates unlocked, pets secured, vehicles moved if needed, water spigot available).

Yes—storefronts, offices, restaurants, HOA/common areas, multi-unit properties, and light industrial exteriors. Ask about route window service and scheduled exterior maintenance.

Absolutely. If we miss something, let us know within 48 hours and we’ll make it right.

We use manufacturer-recommended methods (soft wash for siding/roofs) and take plant protection seriously—pre-wetting, covering sensitive plants when appropriate, and thorough rinsing.

Yes—free and fast. You can request an estimate online, text us photos, or schedule a quick on-site visit for larger or complex projects.

Exterior window cleaning (interior by appointment), screen cleaning, pressure washing, soft washing (siding/roofs), gutter cleaning & whitening, gutter guard installation, driveway/sidewalk cleaning, fence/deck washing, oxidation removal (case-by-case), and maintenance plans.

Traditional squeegee methods for interiors/detailed work, and DI (deionized) water-fed poles for safe, spot-free exterior cleaning up to several stories from the ground.

We do. After a thorough gutter cleaning, we can recommend and install guards that fit your roof/gutter style. We use quality materials and proper fasteners.

Yes. Soft washing removes grime from siding, but windows benefit from dedicated cleaning for a streak-free, spot-free finish (especially after a house wash).